Lori A. Yabusaki

Telephone (541) 633-9242

  loriyabusaki@gmail.com

Objective: To obtain an enjoyable coordinator / administrative position that makes the best use

of my skill set while allowing me to continue to learn and grow.

Highlights of Qualifications

  · Excellent communication skills, written and verbal

  · Analyze, troubleshoot, and problem solve

  · Computer savvy, type 82 wpm

  · Microsoft Office Excel & Word

  · Outlook, Business Objects, SharePoint, Oracle, Siebel, Salesforce

  · Some accounting / grant management experience

  · Team player, experienced with cross-functional teams globally

Experience

Classic Window Coverings, Bend, OR (November 2015 – Current)

  · Project Coordinator: Coordination of company projects, installations, service centers

Associated Right of Way Services/New Concept Staffing, Pleasant Hill, CA (May 2013 – June 2015)

  · Senior Administrative Assistant/Office Administrator: Slashed administrative office costs by re-negotiating

television, telephone, and webinar fees while ensuring the continuation and improved enhancements of

services.

Symantec Corporation, Springfield, OR (11 years - 2001 to 2012)

  · License Coordinator: Enhanced the customer experience by creating and implementing the product notification

process globally, across all product lines, making it easier for new and old customers to do business with

Symantec. Slashed nightly upgrade server processes by 75%, saving wear and tear on data servers and

allowing global sales fleet to generate timely sensitive customer data. Also designed and implemented an

automated upgrade process that saved approximately 70% of the time spent using the manual process.

  · License Analysis & Support: Lead License Analyst for North America. Analyzed complex licensing issues for

internal and external customers; worked with IT and other internal teams to resolve issues quickly and

efficiently.

  · Customer Care Representative: Provided effective and efficient support to high-end corporate customers via

telephone and email in Symantec’s Customer Care Call Center.

Oregon University System, Eugene, Oregon (4 years - 1997 to 2001)

  · Grants and Contracts Technician: Coordinated, monitored, and balanced budget and contract services for

4 grant programs with over $4 million in funds from federal and state agencies, as well as private foundations

including the U.S. Department of Education and The Pew Charitable Trusts.

  · Project Secretary: Acted as lead contact person for parents, high school teachers and students, reporters,

school administrators, university faculty, legislators, and members of the media and national organizations

regarding the project status, contracts, and events.

Education

Medical Terminology Course Certificate - Des Moines University, Des Moines, IA

Merritt Davis Business College - Executive Secretary Certificate, Eugene, OR

Lane Community College – computer, business, and accounting courses, Eugene, OR